Get fast answers from reviewers. Modify your browser’s settings to allow Javascript to execute. If you are not currently backing up your data, you need to do so immediately download a highly-recommended backup solution to protect yourself from permanent data loss. Message 4 of Pull out the tray extender.

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If the document does not printcontinue with the next solution. Jay Geater is the President and CEO of Solvusoft Corporation, a global software company focused on cannpt innovative utility software. I bought this printer, because it was promoted on the grounds of value for money ink carts. Click Control Panel on the right side menu. Already have an HP account? Having inks included in the price is also a bonus, as you can use the printer straight away.

In some cases, your printer may not connect to a new router or network automatically. I am, and continue to be impressed by the printer.

The good news is that you can often update the device driver to fix the DLL problem. Follow these steps to perform a reset. Even small pieces of paper can cause paper feed issues. Type ” command ” in the search box Include your email address to get a message when this question is answered.


These malicious intruders can damage, corrupt, or even delete DLL-related files. Solvusoft’s close relationship with Microsoft as a Gold Certified Partner enables us to provide best-in-class software solutions that are optimized for performance on Windows operating systems.

We are unable to determine your warranty status for the product and serial number provided. Right-Click to bring up the Start Context Menu.

How To Fix HP Deskjet J is Missing / Not Found Error

Raise the input tray. By continuing to use our site, you agree to our cookie policy. Add to Wish List. Click the [ ] image to expand the troubleshooting instructions for each step below.

This meant I could scan, fax and copy even whilst travelling. Your printer will now be connected to your wireless router.

Avoid printing on paper that is dusty. Enter any administrator passwords if prompted. One or more of the values entered is not permitted. The price was reasonable, it is or supposed to be wireless and there is a scanner.

Product sold by third party: The printer is apparently online and has been installed correctly. Perform a Clean Installation of Windows. Fortunately, you can use a built-in utility called “Microsoft Register Server” regsvr If the product does not turn on by itself, press the Power button to turn it on.


Have tried the HP print and scan doctor, it only clears the print queue and prints a test page but any documents susequently sent to the print queue still do not print.

Solvusoft: Microsoft Gold Certified Company

As a Gold Certified Independent Software Vendor ISVSolvusoft is able to provide the highest level of customer satisfaction through delivering top-level software and service solutions, which have been subject to a rigourous and continually-audited approval process by Microsoft. As you can see in the subject, I own an HP Deskjet Your printer will automatically find the wireless network and configure the connection.

Click Fileand then click Print.