If the Razer device functions properly in another application then the program is likely the cause of the issue. This effect may be made worse with an uneven mouse pad, which may amplify the amount of movement experienced. Firmware updates are hardware level code to install directly onto the Razer device that can update, fix, or change functionality of the product. Continue to next page 01 Master Acceleration lets you assign the same sensitivity for both the X and Y axis. Products purchased from unauthorized dealers are often used, counterfeit, re-boxed, defective or gray market goods. There is no option in the Customizer.

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The world of gaming mice is highly biased towards right handers. How do I request or purchase replacement parts for my Razer product? Where can I enter the code so I can use it to purchase products?

Razer Lachesis

Please see Razer’s Cookie Policy. Learn more about warranty. If you lachesks narrowed the issue to the mouse itself there is not really a cost effective repair center that would be able to assist you. I would like information on future Razer products. These units may also not be designed and packaged to work in your country and may not meet all legal and safety requirements.


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Razer Lachesis Support

Why does my mouse cursor jump or I sometimes end up looking in the wrong direction in an FPS game? Be respectful, keep it civil and stay on topic. You can clean the mouse sensor using a Q-Tip lightly coated with rubbing alcohol and then letting the sensor dry for 5 minutes before attempting to use it. How do I change the language of Configurator? Its Lachesis — named for a snake, which in turn was named after an agent of fate — is longer than the typical ambi mouse, the effect being that there’s really only one way to hold it: If it does not work at all, please contact our Customer Support team here.

Razer Lachesis | Official Razer Support

My mouse cursor is not moving. Razer must verify that the product is within the specified warranty period lachedis that it was purchased from an authorized reseller.

Select your location from below to view the available product, pricing and delivery options for your region.

User guides and product manuals are also available on the Support page. Before attempting any type of cleaning on your mouse, please unplug it from your computer. The updated Spectre x inch lachesus laptop adds terrific battery life and top-notch Firmware updates are hardware level code to install directly onto the Razer device that can update, fix, or change functionality of the product.

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You can set macros to reflect the majority of keyboard keys except the Windows keys and enhanced function keys. When will my order ship? How can I test my Razer Mouse to be sure that the buttons are assigned and working properly?

Unfortunately, customer support has no information on future product or driver releases. If your Razer product works when plugged directly into the computer, then it is operating correctly and the issue is most likely due to the KVM switch. Buttons are well placed.

Razer’s website uses cookies. Razer Audio Fest Revel in the sweet sound of victory. How do I clean and maintain my Razer Mouse for optimum performance? Is there any way it can be repaired? I recently placed an order on the Razer Store and it still shows my order is “In Process”.

Razer will not be able to honor a warranty on products purchased from an unauthorized dealer or that are out of the warranty period. Contact Support Get support by phone, chat or email.